Returns & Exchanges
At Recon 1, we stand by the quality of our fashion collections and offer a 30-day return window for items in original, unworn condition with tags attached. We strive to provide a seamless exchange or refund process to ensure your wardrobe meets your exact standards.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our warehouse receives and inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing